1. General provisions

1.1. This privacy policy defines the procedure for processing and protecting personal data collected by OCE Group LLP (hereinafter referred to as the "Operator") from users of the aurelyco.kz website, as well as the principles of ensuring the confidentiality of this data.

1.2. Legal address of the Operator: Republic of Kazakhstan, Almaty city, Bostandyk district, Gagarin Avenue, house 133/1, n.p. 104, index 050060. Contact information: support@aurelyco.kz, +7 775 295 2344.

1.3. This policy is developed in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Their Protection" and other regulatory legal acts.

1.4. By transferring personal data to the Operator, the User confirms his consent to this Policy and gives permission to process them for the purposes provided for in this Policy.

1.5. If the User does not agree with the terms of the Policy, he is obliged to immediately stop using the Site.

2. Terms

2.1. The site is the Internet resource of the Operator, located at: https://aurelyco.kz.

2.2. User - a person using the Site.

2.3. Personal data - information relating to a specific or identifiable individual (subject of personal data) provided by the User voluntarily.

2.4. Processing of personal data - any actions with personal data, including collection, storage, modification, use, depersonalization, blocking and destruction.

2.5. Cookies - data fragments saved by the User's browser to identify the session.

3. Personal data collected by the Operator

3.1. The operator may process the following personal data:

Last name, first name, patronymic (if necessary);

Contact phone number;

E-mail address;

Postal address for delivery;

Other information provided by the User when placing an order or when contacting via feedback forms.

3.2. The operator can also collect impersonal data using web analytics services, including Google Analytics, Yandex.Metrika, etc.

4. Purposes of personal data processing

4.1. The Operator collects and processes Users' personal data exclusively for the following purposes:

Registration and execution of orders;

Processing of Users' appeals;

Feedback (order status notifications, response to requests);

Provision of advertising and marketing information (as agreed with the User);

Improving the quality of service and analysis of user behavior.

5. Legal grounds for processing

5.1. The legal basis for the processing of personal data is the voluntary consent of the User, expressed by using the Site and filling out forms on it.

6. Terms of processing and storage of personal data

6.1. The Operator undertakes not to transfer personal data to third parties without the User's consent, except in the following cases:

At the request of authorized state bodies;

Within the framework of the contract with logistics, payment and other partners necessary to serve the User (delivery, payment, etc.).

6.2. Personal data are processed for the period necessary for the purposes for which they were obtained. The shelf life may be extended if required by law or agreement with the User.

6.3. The processing of personal data is carried out with the application of appropriate organizational and technical measures that exclude access to them by third parties without permission.

7. Use of cookies and analytics

7.1. The site may use cookies to improve the user experience.

7.2. The user can change his browser settings at any time by prohibiting the use of cookies. In this case, some functions of the Site may become unavailable.

7.3. In order to analyze attendance and behavior on the Site, third-party analytical services may be used. The collected data does not allow to identify a specific user.

8. User Rights

8.1. The user has the right to:

Request information about your personal data;

Request clarification or deletion of your personal data;

Withdraw consent to the processing of personal data.

8.2. To exercise his rights, the User can send a written request to the e-mail address support@aurelyco.kz.

9. Responsibility of the parties

9.1. The operator is responsible for the safety and confidentiality of personal data within its competence.

9.2. The user is responsible for providing knowingly false data.

10. Policy change

10.1. The operator reserves the right to make changes to this Policy at any time without prior notice.

10.2. The current version of the Policy is always available on the Site.

11. Contact information

OCE Group LLP

Legal address: Republic of Kazakhstan, Almaty, Bostandyk district, pr. Gagarina, 133/1, n.p. 104, index 050060

Website: www.aurelyco.kz

Phone: +7 775 295 2344

Website: https://aurelyco.kz